Family Support Services

Our Programs

Our basic needs specialists help individuals break down barriers that keep them from having access to community resources and basic needs such as health, food, transportation, and shelter.  They guide families by navigating processes and systems to find and acquire the support needed to become self-sufficient, independent, and become an active member of the community.

For more information, please contact Alejandra Meza, Family Support Services Manager at ameza@hispanic-center.org (616) 246-0575

Our Programs

Our basic needs specialists help individuals break down barriers that keep them from having access to community resources and basic needs such as health, food, transportation, and shelter.  They guide families by navigating processes and systems to find and acquire the support needed to become self-sufficient, independent, and become an active member of the community.
For more information, please contact Alejandra Meza, Family Support Services Manager
ameza@hispanic-center.org
(616) 246-0575

Program

Navigation Services

*Case Management

If you are interested on applying for this services, you can make an appointment with our navigators and bring the Required Documents

Include Medicare, Medicaid, SNAP, SER, Cash Assistance, WIC, Childcare

If you are interested on applying for this services, you can make an appointment with our navigators and bring the Required Documents

*Complete vital forms (medical, financial, legal, and/or general housing)

*Referrals for shelter, food, clothing, child needs, health and wellness, transportation

*Ready by Five resources, education, and programs

Alva Favela

Navigator

Monday to  Friday at the Hispanic Center from 9:00am to 5:00pm 

afavela@hispanic-center.org

Alexandra Lopez

Navigator

Mondays from 1:00pm to 5:00pm at the Community Food Club 

(1100 Division Ave. S, Grand Rapids, MI 49507)

Tuesdays to Fridays from 9:00am to 5:00pm at the Hispanic Center

alopez@hispanic-center.org

Marisol Garcia

Navigator

Monday to Fridays from 9:00 am to 5:00 pm at the Hispanic Center 

mgarcia@hispanic-center.org

Program

Covid Emergency Relief Assistance (CERA)

Services

  • Covid Emergency Relief Assistance (CERA)

              o Intake

              o Case Management

              o Applying for rent and utility assistance

              o Referrals to other housing resources

Estafany Garcia

CERA case manager

Mondays to Fridays from 9:00am to 5:00pm at the Hispanic Center 

Edgar Mandujano

CERA case manager

Mondays to Friday from 9:00 am to 5:00 pm at the Hispanic Center

Olga Martinez

Human & Civil Rights Advocate

Monday to Friday from 9:00am to 5:00pm at the Hispanic Center

Program

Civil and Human Rights

                                                        Services

-Create Power of Attorney Letters (Travel, Medical, Financial, Property, Immigration support)

-Notarizations

-Referrals to attorneys for legal representation

-Complete Vital Forms:

  • Passport applications
  • Changes to birth record
  • Affidavit of Paternity
  • Quitclaim deeds
  • Social Security application or card replacement

-Mexican Consulate Navigation

  • Bus Trip to Mexican Consulate in Detroit
  • Host Consulado Mobil

Please contact Olga Martinez, Civil & Human Rights Advocate omartinez@hispanic-center.org
(616) 742-0198

Program

Comprando Rico y Sano

Under the Comprando Rico y Sano program, the Hispanic Center promotoras de salud (community health workers) conduct charlas (small educational sessions), grocery store tours, and cooking demonstrations to promote health-conscious shopping, smart food choices, and cost-saving strategies.

We also help eligible individuals enroll in the Supplemental Nutrition Assistance Program (SNAP).

If you want to learn more about this program or would like to enroll to learn about smart food choices and cost-saving strategies while you grocery shop, please contact Veronica Mascorro at promotora@hispanic-center.org or T (616) 742-0200 ext. 577

COVID-19 Initiatives

Staff

Food Distribution