Family Support Services

Our Programs

Our basic needs specialists help individuals break down barriers that keep them from having access to community resources and basic needs such as health, food, transportation, and shelter.  They guide families by navigating processes and systems to find and acquire the support needed to become self-sufficient, independent, and become an active member of the community.

For more information, please contact Alexandra Lopez, Navigation Support Manager at (616) 742-0213

Navigation Services

*Case Management

If you are interested on applying for this services, you can make an appointment with our navigators and bring the Required Documents

Include Medicare, Medicaid, SNAP, SER, Cash Assistance, WIC, Childcare

If you are interested on applying for this services, you can make an appointment with our navigators and bring the Required Documents

*Complete vital forms (medical, financial, legal, and/or general housing)

*Referrals for shelter, food, clothing, child needs, health and wellness, transportation

*Each Navigator has individual specialties, read their bios to learn a little more on what they do

Alva Favela


Feeling stressed out? Alva works with scheduling clients with our inhouse bilingual therapist. Know someone who may need an appointment? Contact Alva to learn more!

Estafany Garcia


Going through a divorce or have questions about domestic abuse? Estafany can point you to the proper resources and guide you on the process.

Marisol Garcia


Have children under 5? Marisol can let you know all about Ready by Five a program designed to help families access the help they need!

Olga Martinez

Human & Civil Rights Advocate

Need a passport, notarization or a power of attorney? Olga can help you get your documents in order, contact Olga for more information!

Civil and Human Rights


-Create Power of Attorney Letters (Travel, Medical, Financial, Property, Immigration support)


-Referrals to attorneys for legal representation

-Complete Vital Forms:

  • Passport applications
  • Changes to birth record
  • Affidavit of Paternity
  • Quitclaim deeds
  • Social Security application or card replacement

-Mexican Consulate Navigation

  • Bus Trip to Mexican Consulate in Detroit
  • Host Consulado Mobil

Please contact Olga Martinez, Civil & Human Rights Advocate
(616) 742-0198


DHHS Partnership

DHHS will be at the Hispanic Center every Tuesday to help with the following services:
-Health Coverage
-Food Assistance Program (FAP)
-Cash Assistance
-Women, Infants, & Children (WIC)
-Child Development & Care (CDC)
-State Emergency Relief (SER)
Appointments are available and walk-ins are welcome.
Questions? Or to make an appointment please call 616.742.0200.
1204 Cesar E. Chavez SW Ave

Democracy Party

In collaboration with APRI & Proactive, join us for our Democracy Party! There will be food, music, resources, vendors, and prizes. The best part of it is that this event is FREE!!!!!
Date: Saturday, September 23
Time: 12pm-3pm

Where: Hispanic Center – 1204 Cesar E Chavez Ave SW
There will be food, music, prizes, vendors, and resources!
This event is FREE!

Coat Distribution

Join us for our third annual coat distribution. We believe in having a winter coat should not be a privilege, but a basic necessity that everyone should have access to as coats can be expensive, and not everyone can afford to purchase a new coat every year. We want to help families stay warm this winter!

Date: Saturday, November 11th, 2023

Time: 11am-3pm

This event is FREE!


Ready by 5

Are you pregnant or have kids under 5? Our organization in partnership with Ready by Five is helping parents with navigating community resources. We clearly understand that each family has different needs.

Want to learn more about the program, please contact Marisol at 616.742.0200 or 231.680.0505 (TEXT) or by email