Family Support Services

Empowering Families with Essential Resources and Assistance

The Hispanic Center is committed to strengthening families in our community by providing vital support services. Our dedicated team assists individuals in completing crucial forms, such as those for food stamps, Medicare, and divorce proceedings. Additionally, we connect families with essential community resources, including clothing and food, to meet their basic needs and promote well-being.


Our navigation services are FREE!

If you are an agency that wants to refer someone to our services, please click here!

Navigation Services

*Case Management

If you are interested on applying for this services, you can make an appointment with our navigators and bring the Required Documents

Include Medicare, Medicaid, SNAP, SER, Cash Assistance, WIC, Childcare

If you are interested on applying for this services, you can make an appointment with our navigators and bring the Required Documents

*Complete vital forms (medical, financial, legal, and/or general housing)

*Referrals for shelter, food, clothing, child needs, health and wellness, transportation

*Each Navigator has individual specialties, read their bios to learn a little more on what they do

Alva Favela


Feeling stressed out? Alva works with scheduling clients with our inhouse bilingual therapist. Know someone who may need an appointment? Contact Alva to learn more!

Estafany Garcia


Going through a divorce or have questions about domestic abuse? Estafany can point you to the proper resources and guide you on the process.

Estafany is also available at the Community Food Club only on the 1st and 3rd Monday of every month from 1-5pm. 

Marisol Garcia


Have children under 5? Marisol can let you know all about Ready by Five a program designed to help families access the help they need!

Civil and Human Rights

Olga Martinez

Human & Civil Rights Coordinator

Need help about learning about the different refugee programs? Olga can help you learn about the different programs available.

Required Documents

  • All immigration forms they received from Boarder Agents (ICE)
  • Identifications and birth certificates
  • Proof of Address (if applicable)
  • Alien’s change of Address card 
  • Immigration Court: Motion to change value




This program is for current or prospective sponsors and beneficiaries arriving in Michigan through the CubanHaitianNicaraguan, and Venezuelan Paroles Program (CHNV). DHS has announced processes through which nationals of CubaHaitiNicaragua, and Venezuela, and their immediate family members, may request to come to the United States in a safe and orderly way. Qualified beneficiaries who are outside the United States and lack U.S. entry documents may be considered, on a case-by-case basis, for advanced authorization to travel and a temporary period of parole for up to two years for urgent humanitarian reasons or significant public benefit.


The family reunification parole (FRP) processes are available by invitation only to certain petitioners who filed an approved Form I-130, Petition for Alien Relative, on behalf of a principal beneficiary who is a national of Colombia, Cuba, Ecuador, El Salvador, Guatemala, Haiti, or Honduras, and their immediate family members. These processes allow an eligible beneficiary to be considered for parole into the United States on a case-by-case basis while they wait for their family-based immigrant visa to become available

-Referrals to attorneys for legal representation

Clients or families who are from Colombia, Cuba, Ecuador, El Salvador, Guatemala, Haiti or Honduras that want to apply for asylum for the first time, arriving to the US after January 1, 2023, can request a consultation with Olga, or they can contact one of the non-profit immigration agencies or a private attorney.

 If clients or families have a pending asylum case with an attorney, HCWM cannot take over the case.

Please contact Olga Martinez, Civil & Human Rights Advocate
(616) 742-0198

Emily Scott

Human & Civil Rights Advocate

Need a passport, notarization or a power of attorney? Emily can help you get your documents in order, contact Emily for more information!


-Create Power of Attorney Letters (Travel, Medical, Financial, Property, Immigration support)


-Referrals to attorneys for legal representation

-Complete Vital Forms:

  • Passport applications
  • Changes to birth record
  • Affidavit of Paternity
  • Quitclaim deeds
  • Social Security application or card replacement

-Mexican Consulate Navigation

  • Bus Trip to Mexican Consulate in Detroit
  • Host Consulado Mobil

Please contact Emily Scott, Civil & Human Rights Advocate
(616) 246-0569


DHHS Partnership

DHHS will be at the Hispanic Center every Tuesday to help with the following services:
-Health Coverage
-Food Assistance Program (FAP)
-Cash Assistance
-Women, Infants, & Children (WIC)
-Child Development & Care (CDC)
-State Emergency Relief (SER)
Appointments are available and walk-ins are welcome.
Questions? Or to make an appointment please call 616.742.0200.
1204 Cesar E. Chavez SW Ave

Ready by 5

Are you pregnant or have kids under 5? Our organization in partnership with Ready by Five is helping parents with navigating community resources. We clearly understand that each family has different needs.

Want to learn more about the program, please contact Marisol at 616.742.0200 or 231.680.0505 (TEXT) or by email

Empowering Health: Raising Awareness for a Better Tomorrow

We take immense pride in offering all our services free of charge to ensure that our community has access to healthcare resources and support. It is our commitment to breaking down barriers and making essential services accessible to all, regardless of their financial circumstances. We understand the importance of effective communication, which is why our dedicated staff is bilingual.

Senior Food Box

Are you 60 years old or older and are need of food assistance? Then you may qualify for our new food program that offers a box of food delivered to your home!

In order to qualify you meeting the following criteria below: 
*Self-reported household income equals 130% FPL or less
*You must be 60 years old or older
*You live within the area the food agency can deliver your food

If you have any questions or to apply, please call Estafany at 616.742.0200 EXT. 574

Partnership with United Healthcare

The Hispanic Center and United Healthcare are partnering to help the community apply for Medicaid, Medicare, and disability. There will be a United Healthcare representative visiting the Hispanic Center monthly to help those in need apply.

Want to learn more about the program, please contact us at 616.742.0200.