Family Support Services

Our Programs

Our basic needs specialists help individuals break down barriers that keep them from having access to community resources and basic needs such as health, food, transportation, and shelter.  They guide families by navigating processes and systems to find and acquire the support needed to become self-sufficient, independent, and become an active member of the community.

For more information, please contact Alexandra Lopez, Navigation Support Manager at (616) 742-0213

Navigation Services

*Case Management

If you are interested on applying for this services, you can make an appointment with our navigators and bring the Required Documents

Include Medicare, Medicaid, SNAP, SER, Cash Assistance, WIC, Childcare

If you are interested on applying for this services, you can make an appointment with our navigators and bring the Required Documents

*Complete vital forms (medical, financial, legal, and/or general housing)

*Referrals for shelter, food, clothing, child needs, health and wellness, transportation

*Each Navigator has individual specialties, read their bios to learn a little more on what they do

Alva Favela


Feeling stressed out? Alva works with scheduling clients with our inhouse bilingual therapist. Know someone who may need an appointment? Contact Alva to learn more!

Estafany Garcia


Going through a divorce or have questions about domestic abuse? Estafany can point you to the proper resources and guide you on the process.

Marisol Garcia


Have children under 5? Marisol can let you know all about Ready by Five a program designed to help families access the help they need!

House Stability


  • Help find housing

              o Applying for rent and utility assistance

              o Referrals to other housing resources

Edgar Mandujano

House Stability Coordinator

Need help looking for housing, have a Landlord dispute, or need emergency shelter? Edgar can help direct you to the proper resources!

Olga Martinez

Human & Civil Rights Advocate

Need a passport, notarization or a power of attorney? Olga can help you get your documents in order, contact Olga for more information!

Civil and Human Rights


-Create Power of Attorney Letters (Travel, Medical, Financial, Property, Immigration support)


-Referrals to attorneys for legal representation

-Complete Vital Forms:

  • Passport applications
  • Changes to birth record
  • Affidavit of Paternity
  • Quitclaim deeds
  • Social Security application or card replacement

-Mexican Consulate Navigation

  • Bus Trip to Mexican Consulate in Detroit
  • Host Consulado Mobil

Please contact Olga Martinez, Civil & Human Rights Advocate
(616) 742-0198


It’s Time to Start Talking about Mental Health

Join us for our informational meeting on mental health. There will be a talk on: 3 skills to connect with your children. The focus is on connecting and nurturing relationships with children and the people we love and stress management and much more.

No pre-registration required

Questions? Call.
Alexandra: 616.742.0213

Ready by 5

Are you pregnant or have kids under 5? Our organization in partnership with Ready by Five is helping parents with navigating community resources. We clearly understand that each family has different needs.

Want to learn more about the program, please contact Marisol at 616.742.0200 or 231.680.0505 (TEXT) or by email