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Service Technician – 2nd shift
Compensation: $21.00 per hour + $1 per hour shift premium
Full Time • 4300 44th Street SE

Contact:
Name:
Email: daynaharland@xrite.com
Phone: (616) 446-5458

X-Rite

Company Description Be part of the world’s foremost color management company and help leading consumer brands and their suppliers ensure their products look exactly as the designer intended. Our end-to-end solutions are designed for all things color – specification, communication, formulation, measurement, management, tracking and reporting for raw materials, paper-based products, ink, photography, video, metal, glass, textiles, plastics, and wood. Not only do our solutions help our customers determine what is achievable, but they also ensure consistent, accurate, and reliable color is formulated and produced throughout the production cycle and across the supply chain.

Start Date: 5/19/22
End Date: 4/26/24

Job Description DO YOU WANT TO BE PART OF SOMETHING EXCITING? Be part of the world’s foremost color management company and help leading consumer brands and their suppliers ensure their products look exactly as the designer intended. Our end-to-end solutions are designed for all things color – specification, communication, formulation, measurement, management, tracking and reporting for raw materials, paper-based products, ink, photography, video, metal, glass, textiles, plastics, and wood. Not only do our solutions help our customers determine what is achievable, but they also ensure consistent, accurate, and reliable color is formulated and produced throughout the production cycle and across the supply chain. The hours on 2nd shift are 12pm-10pm; Monday-Thursday. If you can troubleshoot, diagnose, calibrate, and recondition products and or subassemblies using work instructions – this can be a great opportunity for you. X-RITE PANTONE WILL OFFER YOU:

Benefits galore. Comprehensive benefits package, wellness program, paid parental leave, 401(k) options, casual dress code, on-site cafeteria and more! Direct hires are eligible for our benefits on day one of employment.
Work/Life balance. A rich Vacation/PTO package and 14 PAID holidays.
Work in a clean and quiet manufacturing environment!
A great culture. One where the best team wins. You’ll love working with our team in a fast-paced, collaborative, and continuous improvement environment.
Opportunities for growth. At X-Rite, we value employee growth. As an associate of X-Rite/Pantone there are many opportunities to grow professionally and personally through training, mentoring/coaching and additional job responsibilities.
The chance to give back to our community. Work for an organization that is dedicated to building and sustaining a diverse and inclusive culture. Join us on our D&I journey

IN THIS JOB YOU WILL:

Diagnose, repair, calibrate, or recondition X-Rite products and/or subassemblies to current standards by cleaning, repairing, or replacing components, and performing all required instrument tests. Manage own pending repair queue and priority interrupts, as necessary, to maintain timely return of product to customer.
Act as high-level technical resource for external customers by providing information regarding the operation, calibration, and use of X-Rite products via telephone, fax, and e-mail. For unusual customer problems, develop and implement action plan and inform supervisor.
Become familiar with, and properly apply, appropriate X-Rite billing and warranty policies when assessing service requests. As technical expert communicates with customers for approval of additional billable work and/or resolution of warranty issues.
Communicate and coordinate with supervisor and other departments (i.e., Sales, Engineering, Production) regarding product and customer issues.
Complete required written and electronic documentation and reports. Maintain all pertinent service and other related technical information as required.
Keep work area neat, clean, and well organized. Accountable for all assigned tools and equipment. Report all tool breakage or problems to supervisor.
Manage spare parts inventory to maintain an adequate supply for daily repairs. Notify supervisor of any parts or operating material shortages.
Active participation on Kaizen Events (Includes all Operations Areas)

YOU WILL HAVE THESE QUALIFICATIONS:

Associates degree or two-year certificate in related field preferred, plus four years related experience.
Experience in the troubleshooting and repair of digital, analog, and microprocessor-based circuits preferred. Formal training and demonstrated skill in diagnosis, troubleshooting, calibration, and repair.
Ability to read and understand assembly drawings and specifications. Requires a familiarity with and the ability to use common hand and power tools.
Proficiency with computers, including data entry, spreadsheets, and word processing. Experience with Microsoft Office; Windows, Excel, and DOS is preferred.
Proven interpersonal and organizational skills. Telephone skills required.

How to Apply https://danaher.wd1.myworkdayjobs.com/X-RiteJobs/job/Grand-Rapids-Michigan-United-States/Service-Technician_R1200271 Apply using the link above

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